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Jim Campigli profile picture
Jim Campigli
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Great Job! Carefully moved 100 year old player piano out in 10 minutes.
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Evangeline Buado Santos Bockrath profile picture
Evangeline Buado Santos Bockrath
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Fast, efficient very professional!!
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Robert Panas profile picture
Robert Panas
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We get Sweet Sound piano to tune our piano every year. We have an early 1900's upright piano that had just recently also needed some rework around the felt. In every case, tuning, repair, scheduling and follow-up, Sweet Sound has been a fantastic team to work with. They are professional, clear about what is going on, on-time, effective at the tuning/repairs, and clearly communicate what is going on with the instrument whenever I have questions. It is a pleasure to work with them to get the equipment serviced. I can only wish it was this easy for all house maintenance work! A big Thank You to the Sweet Sound team for the consistently great work.
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Rachel Davis profile picture
Rachel Davis
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I can't say enough good things about Sweet Sound! My piano is 140 years old - a "senior citizen" as Jim said. But apparently, it was high end in its day. He brought life into it by taking out the entire action mechanism, fixing the moisture problem at all the center pins, and filing, reshaping, and steaming the hammers. Then, of course he re-tuned. The resulting sound is remarkable! It’s got a new life. And the feel of the keys – so much easier to play! I can feel the subtlety, and my enjoyment of playing has increased hugely. This piano is a family heirloom, with a wonderful story behind it. Now, learning more details about how well it was built, I am appreciating it even more! I will continue to have Sweet Sound tune my piano in the future.
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Duy Sy Nguyen profile picture
Duy Sy Nguyen
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These guys were the best! They were on time and did an awesome job. My piano looks and plays fantastic! Thank you.
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Charlie Ma profile picture
Charlie Ma
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Nice job, guys! on time, quick, safe on the floors
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Erik Bursch profile picture
Erik Bursch
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Jim was very knowledgeable and professional. We were able to schedule a tuning as well as some major maintenance and it was done within two weeks. Our piano had been neglected for so long that it took multiple tunings to get it sounding great again. He knew exactly how to handle every little issue with the piano and we couldn’t be happier.
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Clifton Williamson profile picture
Clifton Williamson
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Only the best for my Steinway!
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Shanna Wagstaff profile picture
Shanna Wagstaff
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We had a great experience with Sweet Sound Piano. Jim explained the different options for my piano, which hadn't been serviced in a few years. I decided to have the felt redone on the hammers and was thrilled at how much better my piano sounded. I have never had a technician mention that option before and was previously disappointed after tunings when my piano still didn't sound good. But this time after Jim was finished it sounded amazing! We thought he was reasonably priced, he was willing to drive to Mountain House, and best of all he did a great job. We will definitely be calling them for our future tune-ups.